PRIVACY POLICY

1) Information We Collect

A. Information you provide

• Name, email, phone number, company/organization
• Messages or details submitted through forms or scheduling links
• Any other information you choose to share with us

B. Information collected automatically

• IP address, device identifiers, browser type, operating system
• Pages viewed, time spent, referring URLs, timestamps
• Cookies and similar technologies (analytics and measurement)

C. Client/service data

If you become a client, we may process additional information in the course of providing services (e.g., performance and analytics data, campaign reporting). The details of that processing may be described in client agreements and, where applicable, a Data Processing Addendum (DPA).

2) How We Use Information

We use personal information to:

• Respond to inquiries and communicate with you
• Provide and improve the Site and our services
• Measure and improve marketing effectiveness (analytics, attribution, experimentation)
• Maintain security, prevent fraud, and enforce our terms
• Comply with legal obligations

3) Cookies and Tracking Technologies

We may use cookies, pixels, and similar technologies for:

• Essential site functionality
• Analytics and performance measurement
• Marketing attribution and conversion measurement (where enabled)

Your choices: You can control cookies through browser settings. Where required by law, we will provide cookie consent controls.

4) How We Share Information

We may share personal information with:

• Service providers (hosting, analytics, CRM, email, scheduling, payments) acting under contract
• Advertising/measurement partners for attribution and performance measurement (where enabled)
• Professional advisors (legal, accounting)
• Authorities when required by law or to protect rights, safety, and security

We do not sell personal information for money.

5) Data Retention

We retain personal information as long as reasonably necessary for the purposes described in this policy, including to comply with legal, accounting, or reporting obligations.

6) Security

We use reasonable administrative, technical, and organizational measures to protect personal information. No method of transmission or storage is fully secure.

GDPR / UK GDPR (Preemptive Disclosures)

7) Controller vs. Processor

For Site inquiries, communications, and our business operations, 9 Fold acts as a data controller.

When processing certain data strictly to provide services to a client (e.g., working within a client's tools/platforms), 9 Fold may act as a data processor on the client's behalf, subject to contractual terms and, where applicable, a DPA.

8) Legal Bases (EEA/UK)

Where GDPR/UK GDPR applies, we rely on one or more of:

• Contract (to provide services or take steps at your request)
• Legitimate interests (operate, secure, and improve our business and measure performance)
• Consent (for certain cookies/tracking and marketing where required)
• Legal obligation (compliance)

9) International Transfers

We are based in the United States. If you access the Site from the EEA/UK, your personal information may be transferred to and processed in the United States and other countries.

Where required, we use appropriate safeguards such as Standard Contractual Clauses (SCCs) and/or the UK International Data Transfer Addendum (UK IDTA) (or other approved mechanisms). You may request information about safeguards by contacting support@9fold.group.

10) EU/UK Rights

If GDPR/UK GDPR applies, you may have rights to access, correct, delete, restrict, object, portability, and to withdraw consent where processing is based on consent. You may also lodge a complaint with your local data protection authority. To exercise rights, contact support@9fold.group.

California Privacy (CPRA)

11) California Rights

California residents may have rights to know/access, delete, correct, and opt out of certain data "sharing" for cross-context behavioral advertising (if applicable), and to limit certain uses of sensitive personal information (if applicable). To submit a request, contact support@9fold.group.

If we engage in "sharing" under California law via certain ad/measurement tools, we will provide an opt-out mechanism as required.

Other Provisions

12) Marketing Communications

You can opt out of marketing emails at any time by using the unsubscribe link (if provided) or contacting support@9fold.group.

13) Children

The Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

14) Changes

We may update this Privacy Policy from time to time. The updated version will be posted with a revised Effective Date.

15) Contact

Email: support@9fold.group

Mail: 9 Fold Group LLC, 1401 21ST ST STE R, SACRAMENTO, CA 95811, USA